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Telmex - Sales call at 8pm

I received an automised sales call at 8pm on a Friday evening. It woke my baby. Really angry and want to cancel my account.
#1228353
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Telmex - Sales calls at 8pm

I received an automised sales call at 8pm on a Friday evening. It woke my baby, who I’d just managed to get to sleep. I feel like cancelling our Telmex account. Really angry.
#1228350
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Been trapped in my house for 2 weeks from 9-2 everyday waiting on Temex... I feel like a hostage. My service is horrible... My upload speed in .5mg... Hard to work as a video editor and seems they have a monopoly on Bucerias. I can't get faster speed or another...
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#1210495
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I live in Ajijic, Mexico and have Telmex as my internet provider. The internet speed is so slow, that I can go through a check out line at Walmart faster. When I contact Telmex, they say their lines are saturated. Of course, they could put in more lines. Ajijic has the...
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1.9
Ajijic, Jalisco
I didn't like
  • Lousy internet connection and speed
  • It took over one month to get my internet running
#1200978
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In 14 months, I have registered 51 complaints with Telmex with no resolution. I live in Jocotepec, Jalisco and have dealt with the supervisor of field technicians, Eduardo Mendoza and the Ajijic office manager, Rosie. The problem: no Internet service 60% of the time...
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1.0
Ajijic, Jalisco
I didn't like
  • Field personal cancel complaint orders without customer contact
  • Poor customer service
  • Poor internet speed
#1173646
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Worst attention to clients. False technical assitance. I did have telmex for 4 months now, and they didn't accept the last payment with no reason and cut off the line. When we paid directly they reconnected the service (still waiting the money back of the bank payment)...
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1.0
Ciudad De México, Ciudad De México
I didn't like
  • Assistance
  • Internet
  • Service
#1136280
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Whether by phone or in person the disregard for their paying customers is just one problem .. by far the product is expensive, is not high speed and in the summer they cut back on broad band and scam customers who pay for high speed and can't get on line in a condo...
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#1081423
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Telmex has inexcusably bad service. I know this won't do any good (nothing will) but I have to at least express my displeasure. I pay a higher fee for "faster" service that is not even possible where I live. Why then do they even SELL packages for service faster than...
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Ajijic, Jalisco
#1004313
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Short Review on January 31, 2017

Listen hear, you need to work something out with your wireless service because I am longing to hear my girlfriends voice. Long distance relationships are about communication and you are fuc**** it up big time. Have you ever been in love? Clearly not, and even though your service is shi***, I will wait for my girlfriend. But please change it, because I miss her voice. Alright, goodbye.
#1000794
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I had to wait three months just to get a technichian to INSTALL internet. and it the modums have failed twice in one year and each time had to wait nearly a month to get them to come. This is ridicoulous Carlos Slim is a billionair, he will never ever ever ever be able...
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1.2
I didn't like
  • Worst customer service ever last experience they made me cry
#971461
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