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2.3

We live in Pátzcuaro, Michoacán.

We had Telmex for several years. During most of that time the Internet service was very choppy. Towards the end we were having outages several times a day.

We had no trouble talking to a person on the phone in English, and they always responded promptly to our complaints and sent service people out here. But the service people never solved the problem.

We finally cancelled and went with Redes Communications, which was slower and three times more expensive, but more reliable.

What we would prefer is Megacable, which is cheap and fast. But unfortunately we live too far from a main cable line to be able to get full power from them to run the Internet.

Reason of review: Courtesy and a genuine desire to help.

Telmex Pros: Package.

Telmex Cons: Did not get what i paid for.

Location: Morelia, Michoacan De Ocampo

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