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Summary of Telmex Customer Service Calls

10 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
04:50 AVG CALL DURATION
0% ISSUES RESOLVED

Customers Contact Telmex to Ask about:

Staff:

  • “Start service”
  • “No internet service”
  • “Buy service”

Account:

  • “We have an account on telmex”

Other:

  • “To have phone and internet turned on I'm in the middle of”
  • “Not working”

About Telmex

Top 5 Telmex Products

Internet Installation, Installation

Top 5 Likes about Telmex

Package

Top 5 Dislikes about Telmex

Poor internet speed, Service, Poor customer service, Lousy internet connection and speed, Lake of complaint resolution

Summary

Telmex has been on the market since 1947. It was founded by a group of Mexican investors who bought Mexican branch of Swedish Ericsson. The company specializes in telecommunication products and services. The company is headquartered in Mexico City, Mexico, Telmex also operates in Argentina, Brazil, Peru, Colombia as well as other countries of Latin America. The services of Telmex include traditional fixed-line telephone service, IPTV, Internet access, data and hosted services. In Mexico the company is the dominant fixed-line phone carrier. It owns 90 percent of the telephone lines in Mexico City. Telmex has been a wholly owned subsidiary of America Movil since 2010.

Telmex reviews and complaints

Telmex is ranked 183 out of 1798 in Telecommunications category

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Telmex Stats

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Number of Reviews

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Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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