Not resolved

For the pasat 2 weeks our upload speed has dropped to 0.10 to 0.16 mips. This makes it impossible to talk to businesses in USA.

With 2.4 mips down load we can seek information on the Internet and hear incoming phone calls via our VOIP phone with very good quality. But, such phone calls are just one way due to the low upload speed that severly chops our words being sent out. We can no longer conduct business from Mexio. Our phone number is 376-766-1809.

There are 14,000 foreigners here that are near to Ajijic, Chapala, Jalisco. Thank you for considering this problem.

We have lived here for 12 years and not had this problem in the past. If USA firms call in via the very, very, costly Telmex phone system such conversation are of good quality in both directions.

Product or Service Mentioned: Telmex Internet Service.

Monetary Loss: $800.

Company wrote 0 private or public responses to the review from Jan 18, 2014.
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